Kipu
EHR and practice management
EMR plus an admissions CRM. Kipu says its CRM turns website form inquiries into tasks; API access is by key, for Kipu clients and developers working with one.
EHR and practice management
BestNotes and your treatment center website
EHR with a secure online intake application you can link from your website. BestNotes mentions API documentation for custom integrations.
- Read against the vendor's own pages
- BAA not stated
- Checked October 15, 2026
What it is
An EHR for behavioral health, therapy and addiction treatment, covering documentation, scheduling, billing and eMAR, with a CRM for calls, follow-ups and referral sources.
How it connects to a website
- Link-out
BestNotes says you can link its secure online client intake application to your website. Its prescreen application auto-populates into intake and clinical documentation.
- API on request
BestNotes says it provides comprehensive API documentation for custom integrations. We did not find that documentation published openly.
What KhanWork does with it
- Link the BestNotes intake application from the right places on your site, such as the admissions page and the main call to action, so the application itself stays on BestNotes.
- Count clicks to the intake link in analytics, without passing anything about the visitor in the link.
- Keep any website form short and separate from the clinical prescreen.
Setup, as the vendor documents it
BestNotes does not publish public setup steps for its intake link or API. Both are arranged with BestNotes for your account.
What to watch out for
Where patient details can slip out with BestNotes, and what the vendor's own documents say to switch on, switch off or ask for.
Ask for the BAA by name
The HIPAA statement on BestNotes' site does not mention a BAA. Get one in writing before patient information moves through any connection you add.
The prescreen writes into the clinical record
BestNotes says its prescreen auto-populates intake and clinical documentation. Whatever the prescreen asks becomes part of the chart, so its questions belong to your clinical team, not to the marketing site.
Links should carry campaign tags only
When the website links out to the intake application, the link should carry nothing about the visitor beyond standard campaign tags. No names, emails or answers in the URL.
No call tracking or form partner listed
BestNotes' partner page lists billing, e-prescribing, labs, telehealth and a behavioral health CRM, but no call tracking or form vendor. Do not assume a call tracking tool can write into BestNotes.
Frequently asked questions
BestNotes says you can link its secure online client intake application to your website. We link to it from your admissions pages so the application itself runs on BestNotes.
Not that BestNotes documents. Its partner page lists no call tracking vendor, and its CRM tracks calls inside BestNotes.
Its public HIPAA Compliance Statement does not mention one. Ask BestNotes for its Business Associate Agreement in writing.
Sources
- BestNotes, homepage (opens in a new tab) (checked )
- BestNotes, HIPAA Compliance Statement (opens in a new tab) (checked )
- BestNotes, Integrated Partners (opens in a new tab) (checked )
Not legal advice. This page reports what the vendor publishes. Nothing here implies a partnership with BestNotes. Confirm plans and the BAA in writing with the vendor, and let your compliance lead or counsel decide what counts as PHI in your workflows. For the terms, see BAA, PHI, HIPAA and 42 CFR Part 2 in the glossary.
