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EHR and practice management

Alleva and your treatment center website

EMR with CRM tools and a client and family portal. Alleva describes an open API; the web form route is not published.

  • Read against the vendor's own pages
  • BAA not stated
  • Checked October 15, 2026

What it is

A behavioral health EMR with CRM tools for lead tracking and referrals, billing, a client and family portal, and compliance software.

How it connects to a website

  • API on request

    Alleva says its open API makes it easy to build custom integrations. We did not find public reference documentation.

  • No public integration documented

    For website forms, Alleva does not publish a method.

What KhanWork does with it

  • Confirm with Alleva how website inquiries should reach its lead tracking before the form is built.
  • Link the client and family portal from the pages families actually use, such as family program and alumni pages.
  • Keep form answers and identifiers out of analytics.

Setup, as the vendor documents it

Alleva does not publish website integration or API setup steps. Both are arranged with Alleva for your account.

What to watch out for

Where patient details can slip out with Alleva, and what the vendor's own documents say to switch on, switch off or ask for.

  1. An open API still needs documentation

    Alleva says its API is open, but reference documentation is not public. Ask for it, and for who can be issued credentials, before anyone writes code against it.

  2. Ask for the BAA by name

    Alleva's master services agreement does not mention a BAA. Get one in writing before patient information flows through anything you connect.

  3. Portal links are not marketing pages

    Pages behind a login are where Google tells HIPAA-regulated entities not to place Google Analytics tags. Link to the portal; do not wrap it in your site's tracking.

Frequently asked questions

Alleva describes lead tracking and an open API, but it does not publish a web form method. We confirm the route with Alleva first and build the form to match.

Sources

Not legal advice. This page reports what the vendor publishes. Nothing here implies a partnership with Alleva. Confirm plans and the BAA in writing with the vendor, and let your compliance lead or counsel decide what counts as PHI in your workflows. For the terms, see BAA, PHI, HIPAA and 42 CFR Part 2 in the glossary.

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